-
Shared product knowledge with customers while making personal recommendations
-
Negotiated prices, terms of sales and service agreements
-
Contributed to repeat and referral business by using strong customer service and problem soving skills
-
Collaborated with colleagues to exchange selling strategies and marketing information
-
Maintained friendly and professional customer interactions
-
In 2012 ,created a new sales Internet department from scratch including website maintance, personnel, lead sources, social media presence, etc.
-
Implemented CRM tool.
-
Maintained accurate on-line inventory including creating and updating all vehicle comments, dealership descriptions, “calls to action” and vehicle description data
-
Organized Community Events
-
Covered for the New Car Manager, Used Car Manager, and Finance Manager
2012 – 2017
Internet Manager/E-commerce Director
-
Structured deals and negotiated with financial institutions to get deals financed and funded
-
Prepared and submitted DMV documentation
-
Proficient use of dealer software such as ADP, Autobase, Dealertrack
-
Handled cash, checks, and credit card payments for daily transactions
-
Preformed administrative functions such as puttind Deal packets together on each deal such as copying, faxing and filling necessary paperwork,
-
Obtain, Process, Analyze and Submit Credit Applications
-
Work with Capital One, Chrysler, Amsouth, Credit Acceptance, Americredit and many more to obtain loan approvals
-
Sold Service Contracts, Insurance, and Aftermarket products at 50% pentertration
-
Track Sales, Formulate Goals, Find New Products to Increase Revenue
2003-2005
Finance Manager